Platform Housing Complaints, Tenants launched a scathing attack on Platform Housing Group at a public meeting at Worcester Guildhall on Thursday on everything from the company 'gaslighting' them over complaints, The Housing Ombudsman’s approach to investigating and determining complaints is to decide what is fair in all the circumstances of the case. This is set out in the Housing Act 1996 and the Housing The Housing Ombudsman’s approach to investigating and determining complaints is to decide what is fair in all the circumstances of the case. Customer Service is awful. Platform Housing Group Limited (202307100) REPORT COMPLAINT 202307100 Platform Housing Group Limited 15 January 2025 Our approach The Housing Ombudsman’s approach to investigating Platform Housing, one of Worcester’s biggest social housing providers, is providing an “awful” service, according to city councillors. Make a complaint Make a complaint to your landlord as soon as possible. Platform Housing - Complaint Handling Code Self-Assessment June 2024 Appendix A: Self-assessment form This self-assessment form should be completed by the complaints oficer and it must be Who can complain Complaints from Platform Housing Group customers only will be dealt with through the Complaints Comments and Compliments Policy, for the purposes of the policy customers will be Platform Housing Group Limited (202218151) REPORT COMPLAINT 202218151 Platform Housing Group Limited 1 September 2023 Our approach The Housing Ombudsman’s approach to We would like to show you a description here but the site won’t allow us. Never get a reply. The relevant Code in this case is the April 2024 edition. Who can complain Complaints from Platform Housing Group customers only will be dealt with through the Complaints Comments and Compliments Policy, for the purposes of the policy customers will be We would like to show you a description here but the site won’t allow us. Overview This report is to provide details on Platform Housing Groups Complaints performance over the last 12 months.
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